At Nixton Tribe., we like to keep things simple and honest. When you place an order, you pay right away at checkout. That helps us process your order quickly and get your pet's items ready without delay. We accept all major payment methods, including credit cards, debit cards, PayPal, and other secure options shown at checkout. You only pay once for what you buy. There are no hidden charges, no monthly payments, and no surprise fees. What you see on the product page is exactly what you pay.

If you want to cancel or change your order, contact us as soon as possible. If your order has not shipped yet, we will do our best to help. If it has already shipped, we may not be able to stop it, but we will still guide you on what to do next. If there is a problem with your order, like a wrong item or a broken product, let us know. We will check what went wrong and make it right. Refunds are only given if there is a clear issue on our side.

Since payment is made before shipping, there is no chance of late payments. After you order, you will get a receipt by email. If you need a full invoice, just ask and we will send it to you. We believe in fair pricing and clear service. If anything feels confusing, just message us. We are always here to help.